Sephora Loss Prevention Agent

São Paulo • Brazil

Thursday, December 4, 2025

Sephora, a distinguished brand within the LVMH conglomerate, is renowned for its commitment to redefining beauty standards and empowering individuals. As a leader in the beauty retail sector, Sephora prides itself on fostering an inclusive environment that celebrates diversity and encourages personal growth. With a global presence, Sephora is dedicated to innovation and excellence, making it a coveted employer in the luxury fashion industry.

1. Safeguard store assets against theft and collaborate with management on loss prevention strategies.
2. Conduct surveillance in sales areas and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases and ensure evidence preservation.
5. Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
8. Assist with store audits, security checks, and communicate findings to store leadership.
9. Support inventory processes and ensure store licenses are up-to-date and accessible.
10. Complete all My SEPHORA Learning training modules and raise awareness of loss prevention among store teams.
11. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention, preferably in a retail environment.
2. High school diploma or equivalent.

1. Strong written and verbal communication skills.
2. Logical reasoning abilities.
3. Basic computer proficiency.
4. Teamwork and collaboration.
5. Commitment and proactivity.
6. Willingness to learn.
7. Adherence to work ethics and alignment with Sephora's values.

Beginner-level experience in loss prevention, with retail experience preferred.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from personalized career plans, continuous learning, and the chance to work with talented leaders and teams. The company values creativity, innovation, and individuality, providing a supportive and inclusive workplace.

Sephora's culture is characterized by its innovative spirit and commitment to reimagining the future of beauty. As part of the LVMH family, Sephora embraces diversity and inclusivity, fostering an environment where employees can express their creativity and individuality. The company encourages continuous learning and development, ensuring that team members are empowered to achieve their best.