Sephora Loss Prevention Agent

São Paulo • Brazil

Tuesday, October 21, 2025

Sephora, a distinguished member of the LVMH family, is a global leader in beauty retail, renowned for its innovative approach and commitment to diversity and inclusion. With a presence in 35 markets and over 3,000 stores worldwide, Sephora empowers its teams to inspire customers and redefine the future of beauty. As part of LVMH, Sephora benefits from the conglomerate's extensive resources and prestige, offering employees unparalleled opportunities for growth and development.

1. Protect store assets from theft and work collaboratively with management to prevent losses.
2. Conduct surveillance in sales areas and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in any criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, shopping center security, and other retailers.
8. Assist with store audits, security checks, and communicate findings to store leadership.
9. Support inventory processes and ensure timely and cyclical inventory checks.
10. Conduct monthly locker inspections and maintain updated store licenses.
11. Execute and comply with all Sephora policies and procedures, adhering to LVMH's code of ethics and conduct.
12. Complete all My SEPHORA Learning training modules and raise awareness of loss prevention among store teams.
13. Participate in training sessions and contribute to the onboarding of new employees.

1. High school diploma or equivalent.

1. Strong written and verbal communication skills.
2. Logical reasoning abilities.
3. Basic computer literacy.

Minimum of 3 years of experience in loss prevention, preferably within the retail sector.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, continuous learning and development opportunities, and a culture that encourages creativity and innovation. Employees enjoy personalized career development plans and are part of a global network committed to reimagining the future of beauty.

Sephora fosters a vibrant and inclusive workplace culture, celebrating diversity and encouraging employees to express their individuality. As a leader in beauty retail, Sephora is committed to innovation and creativity, with a global impact driven by a shared mission to redefine beauty standards. The company values ethical work practices and aligns with LVMH's commitment to excellence and inclusivity.