Sephora Loss Prevention Agent

São Paulo • Brazil

Tuesday, September 16, 2025

Sephora, a leading beauty retailer, is part of the esteemed LVMH Group, known for its commitment to excellence and innovation in the luxury sector. As an employer, Sephora inspires its clientele and empowers its teams to become the best versions of themselves, fostering an environment that values individuality and celebrates diversity. With a global presence, Sephora is dedicated to reimagining the future of beauty.

1. Safeguard store assets against theft and collaborate with management to prevent losses.
2. Conduct surveillance on the sales floor and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all theft incidents, merchandise recoveries, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
8. Assist with store audits, safety checks, and communicate results to store leadership.
9. Support inventory processes and ensure store licenses are up-to-date and accessible.
10. Complete all My SEPHORA Learning training modules and raise awareness of loss prevention among store teams.
11. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention, preferably in retail.
2. High school diploma or equivalent.

1. Strong written and verbal communication skills.
2. Logical reasoning abilities.
3. Basic computer skills.
4. Teamwork and collaboration.
5. Commitment and proactivity.
6. Willingness to learn.
7. Work ethic and values aligned with Sephora.

Beginner level experience in loss prevention, with retail experience preferred.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, continuous learning and development opportunities, and a culture that encourages creativity and innovation. As part of the LVMH family, employees are part of a global network committed to reimagining beauty.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment for all employees. With a disruptive spirit and a commitment to innovation, Sephora encourages its team members to unleash their creativity and be their authentic selves, contributing to the reimagining of beauty's future.