Sephora Loss Prevention Agent

São Paulo • Brazil

Thursday, September 4, 2025

Sephora, a distinguished leader in the luxury cosmetics retail sector, is renowned globally as a premier beauty retailer. As part of the esteemed LVMH group, Sephora offers a dynamic environment that fosters innovation, creativity, and dedication. Joining Sephora means becoming a vital part of a pioneering company that is shaping the future of beauty.

1. Safeguard store assets against theft and collaborate with management to prevent losses.
2. Conduct surveillance on the sales floor and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
6. Testify in court, representing the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store employees, local law enforcement, mall security, and other retailers.
8. Assist in store audits, safety checks, and communicate findings to the store leadership team.
9. Support inventory processes and ensure timely and cyclical inventory checks.
10. Maintain updated store licenses and ensure they are accessible.
11. Execute and comply with all Sephora policies and procedures.
12. Complete all My SEPHORA Learning training modules and promote loss prevention awareness among store staff.
13. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention is required.
2. Retail experience is desirable.

1. Strong written and verbal communication skills.
2. Logical reasoning abilities.
3. Basic computer skills are desirable.

Beginner-level experience in loss prevention is required. Retail experience is a plus.

High school diploma or equivalent.

Sephora provides opportunities for growth and success through innovation, creativity, and dedication.

Sephora, as part of the LVMH community, offers a collaborative and innovative workplace culture that values creativity, dedication, and a commitment to redefining the future of beauty.