Sephora Loss Prevention Agent

Sephora, a distinguished name in the luxury beauty retail sector, operates under the auspices of the LVMH Group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment that fosters professional growth and development.

1. Safeguard store assets against theft and collaborate with management to prevent losses.
2. Conduct surveillance in sales areas and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all theft incidents, merchandise recoveries, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in any criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
8. Assist with store audits, safety checks, and inspections, and communicate results to store leadership.
9. Support store leadership with inventory processes and conduct punctual and cyclical inventory checks.
10. Maintain updated store licenses and ensure availability in the backstage area.
11. Complete all My SEPHORA Learning training modules and raise loss prevention awareness among store staff.
12. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention is required.
2. Retail experience is desirable.

1. Proficient in written and verbal communication.
2. Logical reasoning skills.
3. Basic computer literacy is desirable.

Beginner-level experience in loss prevention is required.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.

Sephora is renowned for its vibrant and inclusive workplace culture, where diversity is celebrated, and employees are encouraged to express their individuality. The company values ethical conduct and teamwork, aligning with the broader values of the LVMH Group.