Sephora Learning Specialist

Sephora is a leading global beauty retailer known for its curated assortment of prestige cosmetics and experiential retail environments. As part of the LVMH group, Sephora combines luxury retail standards with rapid innovation in customer experience and talent development, offering a dynamic workplace for professionals in merchandising, operations and learning & development.

1. Conduct systematic Detection of Training Needs (DNC) for retail positions by reviewing performance cycles and role expectations.
2. Design and implement end-to-end training programs that accelerate new-hire integration and clarify role competencies, including development of instructional materials and assessments.
3. Administer and maintain learning platforms: upload content, assign courses, monitor participation and track key learning indicators across Retail.
4. Develop and execute leadership and succession-planning strategies for critical retail roles to strengthen internal talent pipelines.
5. Maintain training records and prepare regulatory reports to ensure compliance with labor authorities and company policies.
6. Evaluate training effectiveness through assessments and learning metrics; recommend continuous improvements to content and delivery.

1. Minimum 3 years of experience in a learning, training or L&D role; retail experience preferred.
2. Advanced English (indispensable).
3. Advanced proficiency in Excel.
4. Proven experience with learning platforms (LMS, LXP) and content management.
5. Knowledge of STPS regulations and experience maintaining legally compliant training records.
6. Demonstrated ability in instructional design, content creation and implementation of evaluation methods.
7. Strong stakeholder management, communication and project coordination skills.

1. LMS
2. LXP
3. Excel
4. STPS
5. Instructional design
6. Content creation
7. Learning needs analysis
8. Training evaluation
9. Learning analytics
10. Stakeholder management

At least three years in a learning & development or training specialist role, ideally within retail or a fast-paced consumer-facing environment, with hands-on experience administering LMS/LXP platforms and designing retail-focused learning interventions.

Bachelor's degree in Human Resources, Education, Organizational Psychology or a related discipline preferred.

Sephora fosters a fast-paced, customer-centric culture that values creativity, inclusivity and continuous development. Colleagues work in an innovation-driven retail environment where talent mobility and on-the-job learning are encouraged, reflecting its connection to the LVMH group and luxury retail standards.