Sephora Interim Lead

Saguenay • Canada

Thursday, May 8, 2025

Sephora, a distinguished member of the LVMH Moët Hennessy Louis Vuitton conglomerate, stands as a global leader in the beauty retail sector. Renowned for its innovative approach to cosmetics and skincare, Sephora offers a dynamic work environment where creativity and expertise are highly valued. Employees are encouraged to thrive in a culture that prioritizes customer satisfaction and professional growth.

1. Oversee a designated area such as customer experience, beauty services, or operations, ensuring adherence to Sephora's standards.
2. Support staffing and management of the operations team, including stock management and execution of Sephora's operational standards.
3. Ensure the sales team follows Sephora's sales model, focusing on 'receive, give, teach' to enhance sales and services in Beauty Studios, Skincare, and Fragrance.
4. Provide training and development for coordinators and team members, collaborating with experts to ensure product and brand proficiency.
5. Participate in the selection, training, and certification of beauty workshop trainers and facilitators.
6. Manage store operations, ensuring efficient execution of all operational processes, including inventory management and visual merchandising.
7. Interact with team members and customers, occasionally assuming the role of store director to ensure team engagement and customer satisfaction.

1. 1 to 3 years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Strong customer service skills.
2. Effective time management and problem-solving abilities.
3. Ability to multitask and prioritize effectively.
4. Willingness to work during peak hours, including evenings, weekends, and holidays.

1 to 3 years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

Employees enjoy discounts, complimentary products, and exclusive brand events. Sephora invests in training to support career development and help employees achieve their professional goals.

Sephora fosters a vibrant and inclusive workplace culture that celebrates innovation, expertise, and teamwork. Employees are encouraged to balance work and personal life while demonstrating respect and initiative.