Sephora HR Business Partner

London • UK

Friday, February 20, 2026

Sephora, a leader in the beauty retail sector, is renowned for its commitment to diversity, inclusivity, and empowerment. As part of the LVMH group, Sephora benefits from the backing of a global luxury conglomerate, offering unparalleled opportunities for growth and innovation in the retail space. The brand is dedicated to creating an environment where employees feel valued and inspired, contributing to a vibrant and dynamic workplace.

1. Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law.
2. Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day-to-day HR queries.
3. Partner with the Employee Relations Manager to support or lead ER cases and ensure accurate case reporting.
4. Oversee HR documentation and administration, ensuring all processes are completed accurately and on time.
5. Monitor absence trends through monthly reporting and ensure return-to-work and follow-up conversations are completed.
6. Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas.
7. Support cyclical HR activities to promote a consistent employee experience.
8. Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging.
9. Prepare HR reports and insights to support data-driven decision-making across the retail business.

1. CIPD qualification or working towards is preferred.
2. Minimum 3 years of strong generalist HR experience, ideally within fast-paced retail or high-volume environments.

1. High levels of resilience and the ability to work with agility through constant change.
2. Strong commercial awareness and exceptional people skills.
3. Outstanding organisation, accuracy, and prioritisation skills.
4. Excellent communication skills with the ability to influence at all levels.
5. Proficiency in Microsoft Office and experience with HR systems.

Minimum 3 years of strong generalist HR experience, ideally within fast-paced retail or high-volume environments.

CIPD qualification or working towards is preferred.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities to innovate and lead.

Sephora prides itself on fostering a community where authenticity is embraced, and the strength of differences fuels a collective spirit. The culture is one of empowerment, learning, and growth, offering employees the tools and opportunities to innovate and lead.