Sephora Floor Manager

Sephora, a distinguished member of the global luxury conglomerate LVMH, is a leader in the beauty retail sector, renowned for its commitment to diversity and innovation. With a robust presence across Australia and New Zealand, Sephora operates approximately 36 stores and continues to expand its digital platform, offering a dynamic and inclusive work environment. The brand is dedicated to empowering its employees and fostering career growth within the expansive LVMH network.

1. Lead and support the store team in delivering an exceptional client experience.
2. Model the Sephora experience to customers, embodying the brand's innovative and prestigious beauty ethos.
3. Drive a selling culture to exceed KPIs and enhance team performance through coaching and development.
4. Utilize reporting data to inform operational decisions in collaboration with store management.
5. Facilitate open communication and provide effective feedback to the team.
6. Serve as the Manager in Charge (MIC) for client and team matters, making confident store decisions.
7. Engage with all product categories and store functions, including sales, management, and operations.

1. Australian Citizenship or Permanent Residency.
2. Availability to work a rotating roster, including late nights, weekends, and public holidays.

1. Proven retail management experience, including profit and loss management, sales forecasting, and people management.
2. Proficiency in Microsoft Office Suite for data interpretation and reporting.
3. Strong leadership skills with a hands-on approach to motivate and coach the team.
4. Passion for client service and experiential retail.
5. Commitment to maintaining a positive and inclusive store culture.

Minimum of 3 years in retail management, with experience in managing profit and loss, sales forecasting, people management, stock control, and visual merchandising.

$32.24 per hour plus superannuation, commission, and additional loading for weekends and public holidays.

Gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being programs, life insurance, discounted gym memberships, and opportunities for personal development and career growth within LVMH.

Sephora fosters a vibrant and inclusive workplace culture that celebrates diversity and encourages discovery. The brand is committed to creating an environment where every employee is valued, recognized, and empowered to succeed through continuous learning and development opportunities.