Sephora Floor Manager

Melbourne • Australia

Tuesday, January 13, 2026

Sephora, a distinguished member of the Louis Vuitton Moet Hennessey (LVMH) Group, stands as a beacon in the global luxury beauty retail sector. As part of the world's largest luxury goods conglomerate, Sephora offers an expansive range of beauty products and services. With a robust presence in Australia and New Zealand, comprising approximately 36 stores and a burgeoning online platform, Sephora is committed to continuous growth and innovation. The brand is renowned for its dedication to diversity, discovery, and the empowerment of individuality, making it a premier destination for beauty enthusiasts and professionals alike.

1. Lead and inspire the store team to deliver an exceptional client experience.
2. Model the Sephora experience by embodying the brand's values and delivering a curated, innovative beauty experience.
3. Drive a sales-oriented culture to exceed KPIs and enhance team performance through coaching and development.
4. Utilize and analyze reporting data to inform operational decisions in collaboration with store management.
5. Maintain open communication with the team, providing effective feedback and consistent updates.
6. Act as the Manager in Charge (MIC) for client and team member matters, making confident store decisions.
7. Engage with all product categories, including beauty, skincare, haircare, and wellness, while managing sales, operations, and back-of-house functions.

1. Previous retail management experience with a focus on profit and loss, sales forecasting, and people management.
2. Experience in stock control and visual merchandising.
3. Proficiency in Microsoft Office Suite for data interpretation and reporting.

1. Leadership and motivational skills to inspire and develop store team members.
2. Strong client service orientation with a passion for experiential retail.
3. Ability to maintain a positive store culture through feedback and career development initiatives.
4. Results-driven with a history of exceeding sales targets and KPIs.

Minimum of 3 years in retail management, preferably in a luxury or high-end environment.

$32.24 per hour plus superannuation, commission, and additional loading for weekends and public holidays.

Gifted products and store discounts of up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, discounted gym memberships, and opportunities for personal development within the LVMH group.

Sephora fosters an inclusive and dynamic workplace culture that celebrates diversity and encourages discovery. The brand is committed to creating an environment where employees are valued, recognized, and empowered to succeed through continuous learning and career growth opportunities.