Sephora E‑commerce Product Coordinator

Sephora is a global prestige beauty retailer known for a broad portfolio of cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora operates large-scale omnichannel platforms and retail networks, combining commercial dynamism with a strong emphasis on brand experience, innovation and diversity.

1. Lead the evolution of the e‑commerce product experience by connecting strategy, technology, data and UX to improve conversion and navigation efficiency.
2. Identify and prioritise opportunities across the digital customer journey using behavioural data, funnel analysis and stakeholder input.
3. Own and evolve the product backlog and roadmap, transforming business needs and analytics into clearly scoped initiatives for development teams.
4. Work closely with Technology and UX/UI teams; participate in agile rituals (planning, refinement, review, retrospective) to ensure delivery rhythm and quality.
5. Design, structure and monitor CRO and experimentation programs, including A/B tests and behavioural analyses to validate hypotheses and measure impact.

1. Bachelor’s degree in Business Administration, Engineering, Computer Science, Marketing, Economics or a related field; postgraduate study in Digital Product is a plus.
2. Advanced English proficiency.
3. Proven experience in digital product management for e‑commerce environments.
4. Familiarity with agile frameworks (Scrum, Kanban) and working alongside UX/UI and development teams.
5. Data‑driven mindset with a systemic understanding of conversion funnels and digital journeys.

1. Jira
2. Salesforce
3. GA4
4. A/B testing
5. Conversion Rate Optimization (CRO)
6. Scrum
7. Kanban
8. UX/UI collaboration
9. Product backlog and roadmap management
10. Digital analytics and user behaviour analysis

Minimum 5 years of experience managing digital product within e‑commerce, with demonstrated ownership of roadmap, backlog prioritisation and CRO/experimentation initiatives.

Bachelor’s degree in Business Administration, Engineering, Computer Science, Marketing, Economics or related field. Specialisation in Digital Product or Product Management is advantageous.

Sephora fosters an inclusive, diverse workplace that values authenticity and collective creativity. The environment encourages empowerment, continuous learning and cross‑disciplinary collaboration in a fast‑paced retail and digital ecosystem.