Sephora Department Manager - Skin and Hair Care

Zurich • Switzerland

Tuesday, February 3, 2026

Sephora, a distinguished member of the LVMH Group since 1997, has been a trailblazer in the prestige beauty retail sector since its founding in 1969 in Limoges, France. Known for its innovative approach, Sephora connects customers with a vast array of beauty brands, offering an unparalleled selection of nearly 500 brands including its own Sephora Collection. With a workforce of 56,000 employees across 35 countries, Sephora is committed to fostering a world of inspiration and inclusion where everyone can celebrate their beauty.

1. Provide active support and guidance to team members in the Skin, Hair Care, Makeup, and Fragrance departments.
2. Lead, coach, and develop the team to deliver an exceptional customer experience.
3. Act as a role model by embodying the Sephora Attitude and instilling the Sephora DNA.
4. Communicate sales targets clearly and motivate the team to achieve them.
5. Manage merchandise from receipt to storage, including handling write-offs, returns, and testers.
6. Collaborate on visual merchandising, brand updates, and in-store animations.
7. Achieve monthly and annual sales targets.

1. Experience in retail and team leadership, ideally in a premium or service-oriented environment.
2. Minimum of 3 years of professional experience in skin and hair care.

1. Strong understanding of retail KPIs and store operations.
2. Good knowledge of the beauty industry and current trends.
3. Fluency in English and the native language of the country.

Minimum of 3 years of professional experience in skin and hair care, with a background in retail and team leadership.

Sephora offers a community where authenticity is embraced and differences are celebrated, fostering a culture of empowerment, learning, and growth. Employees are provided with the tools and opportunities to innovate and lead, contributing to fulfilling work that delights clients and inspires the industry.

Sephora is dedicated to creating an inclusive environment that celebrates diversity. The company values authenticity and the strength of differences, fostering a collective spirit where employees are empowered to learn, grow, and lead.