Sephora Department Manager
Sephora, a subsidiary of the LVMH group, is a leading global beauty retailer known for its innovative approach and vibrant store experience. With 27 points of sale in Switzerland and nearly 2,000 worldwide, Sephora employs 27,000 collaborators, including 180 in Switzerland. The brand is synonymous with a colorful, joyful, and generous vision, fostering a culture of curiosity, innovation, and non-conformism.
- Provide active support and guidance to team members in the Make Up, Skin Care & Hair Care, and Fragrance departments.
- Impart knowledge about products, trends, and beauty news.
- Lead, coach, and develop the team to deliver an outstanding customer experience.
- Act as a role model in embodying the Sephora Attitude and transmitting the Sephora DNA.
- Clearly communicate targets and motivate the team to achieve them.
- Manage merchandise from receipt to proper storage, including write-offs, returns, and tester management.
- Collaborate on visual merchandising, brand updates, and in-store animations.
- Achieve monthly and annual sales targets.
- Minimum 3 years of professional experience in retail and team leadership, ideally in a premium or service-oriented environment.
- Strong understanding of retail KPIs and store operations.
- Good knowledge of the beauty industry and trends.
- Fluency in English or the native language of the country.
A minimum of 3 years of professional experience in retail and team leadership, preferably in a premium or service-oriented environment.
A salary adapted to the market with a monthly bonus based on sales targets.
A young and dynamic work environment, in-house trainings, and a contribution to travel expenses.
Sephora cultivates a workplace culture that values learning, fun, and innovation. The company encourages a bold attitude and a passion for excellence, fostering an environment where employees are empowered to experiment and grow.

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