Sephora CRM Project Assistant Intern

Sephora, a distinguished member of the LVMH group since 1997, has been a trailblazer in the luxury beauty sector since its inception in 1969 in Limoges, France. As part of the world's leading luxury goods conglomerate, Sephora is renowned for its commitment to diversity, inclusion, and innovation. With a vibrant community of 56,000 employees across 35 countries, Sephora offers an unparalleled selection of nearly 500 brands, including its own Sephora Collection, providing a unique and diverse range of beauty products.

1. Manage the operational execution of the CRM animation plan for France, including email, SMS, push notifications, and mailings.
2. Construct the CRM plan and manage the timeline.
3. Collect information and draft briefs.
4. Coordinate creative exchanges with agencies.
5. Ensure internal and external coordination (legal, offer, logistics, Europe, agencies, routers).
6. Target and validate proofs (BAT).
7. Monitor and analyze KPIs, including weekly CRM and traffic reports, performance slides, and CRM operation analyses.
8. Support transversal CRM projects, including visibility and functionality of the loyalty program.
9. Oversee and monitor offers and benefits of the loyalty program.
10. Manage and monitor automatic communications (recurring/triggers).
11. Track and manage loyalty gifts (stock/availability).
12. Coordinate geolocated CRM communications and the communication plan for the Sephora Champs-Elysées store.

1. Enrollment in a Business or Communication School or equivalent, Bac +4/5

1. Strong organizational skills and attention to detail.
2. Excellent interpersonal skills and dynamism.
3. Proactive and curious nature.
4. Strong writing and creative skills.
5. Aptitude for data analysis.

Beginner level experience is sufficient.

Enrollment in a Business or Communication School or equivalent, Bac +4/5.

The role offers exposure to a community where authenticity and team spirit are celebrated, with opportunities for personal development and leadership growth. Interns will work alongside talented teams and contribute to meaningful projects that make a difference in the beauty industry.

Sephora fosters a culture of authenticity and inclusivity, encouraging personal growth and leadership. The company values diversity and is committed to creating an inclusive environment where every team member can thrive and contribute to the beauty industry's evolution.