Sephora Coordinator, Inbound Transportation & Customs Operations

Sephora, a leading beauty retailer, is part of the prestigious LVMH (Louis Vuitton Moët Hennessy) group, renowned for its luxury brands and innovative approach to beauty. As an employer, Sephora Canada is committed to fostering an inclusive and diverse workplace where employees are empowered to grow and make meaningful contributions to the industry.

1. Support Importer of Record inquiries from customs brokers and import couriers.
2. Review and validate import documentation to ensure compliance with CBSA and other regulatory requirements.
3. Act as a liaison between customs brokers, carriers, internal business partners, and external vendors.
4. Review commercial invoices for accuracy, completeness, and regulatory compliance.
5. Identify and correct missing or inaccurate customs data, including HS classification and country of origin.
6. Audit post-entry data to ensure accuracy and report findings to leadership.
7. Manage vendor documentation and track inbound shipments using the Transportation Management System (TMS).
8. Monitor shipment activity and coordinate timely resolution of potential delays.
9. Maintain accurate import and transportation records using SharePoint.
10. Audit freight and broker invoices and support payment processing through Coupa.
11. Stay current on CBSA regulations and support continuous improvement initiatives.

1. 2+ years of experience in customs, inbound transportation, or global trade.
2. Certified Customs Specialist (CCS) designation.
3. Strong knowledge of CBSA requirements, including CARM and HS classification.

1. Proficiency in Transportation Management Systems (TMS) and broker portals.
2. Intermediate proficiency in Excel.
3. Strong attention to detail and risk awareness.
4. Excellent organizational skills and ability to manage multiple priorities.

A minimum of 2 years of relevant experience in customs, inbound transportation, or global trade is required.

Formal education in Supply Chain, Logistics, or Global Trade is an asset.

The compensation ranges between CAD$57,000.00 - CAD$64,600.00, plus bonus and RRSP matching.

Comprehensive healthcare plan, Well-Being@Sephora program, hybrid work schedule, vacation and flex days, maternity/paternity leave, training and development programs, 30% discount on merchandise/services, and access to mental health resources.

Sephora Canada prides itself on a culture of inclusivity, diversity, and empowerment. The company is dedicated to creating an environment where employees feel valued and can contribute to the industry's evolution. With a focus on innovation and collaboration, Sephora encourages employees to bring their unique perspectives and skills to the table.