Sephora Cashier

Sephora is a global prestige beauty retailer renowned for its curated assortment of cosmetics, skincare and fragrance. As part of the LVMH group, Sephora combines a strong retail DNA with rigorous brand standards and a focus on customer experience, training and in-store innovation.

1. Operate the point-of-sale (POS) to complete sales transactions accurately and efficiently, including packaging and gift wrapping.
2. Handle cash, card and employee transactions in accordance with Sephora cash-handling procedures and security protocols.
3. Process returns, exchanges and cancellations following store policies and gain approval from management when required.
4. Deliver enthusiastic, professional customer service in line with Sephora standards; engage customers appropriately during checkout.
5. Maintain the cashier area and immediate sales floor in a tidy, merchandised and safe condition; support backstage organisation (stock, lockers, staff areas).
6. Monitor and request store supplies (bags, packaging, POS materials) to ensure uninterrupted operations.
7. Communicate operational needs and exceptions to the Store Manager or Supervisor promptly.
8. Participate in My Sephora Learning training and support the onboarding and coaching of new cashiers.
9. Contribute to loss-prevention measures and comply with the LVMH code of ethics and conduct.

1. High school diploma or equivalent.
2. Previous cashier or cash-handling experience desirable but not mandatory.
3. Clear verbal communication skills in Portuguese; ability to interact courteously with customers and colleagues.
4. Availability and flexibility to work retail hours and shifts at Shopping Anália Franco.
5. Reliable, punctual and respectful of the company dress code and service standards.

1. My Sephora Learning
2. Point-of-sale (POS) systems
3. Cash handling and reconciliation
4. Customer service and communication
5. Basic computer skills

Entry-level role. Prior experience as a cashier or in retail cash handling is desirable but not required.

High school diploma or equivalent.

Sephora fosters a fast-paced, customer-centric retail culture with emphasis on product expertise, visual standards and continuous learning. As part of LVMH, the workplace upholds high ethical standards and offers structured training pathways to develop retail and beauty industry skills.