Sephora Beauty Consultant

Sephora Canada is the national arm of Sephora, a global leader in prestige beauty retail and a member of the LVMH family of maisons. The retailer is recognized for its curated brand assortment, immersive in-store experiences and investment in employee training and development across retail operations.

1. Deliver personalized consultations and tailored product recommendations to meet each client's beauty needs and preferences.
2. Demonstrate product expertise across makeup, skincare and fragrance to educate and empower clients.
3. Maintain awareness of current beauty trends, launches and techniques to provide contemporary advice.
4. Drive sales results by meeting and exceeding individual and store performance metrics and KPIs.
5. Support inventory management, merchandising and maintain a clean, organized and welcoming retail environment.
6. Foster an inclusive, collaborative team culture and adhere to Sephora Canada policies and customer service standards.

1. Previous client-facing experience in retail, hospitality or another service environment with a proven ability to deliver excellent customer service.
2. Passion for beauty, trends and helping clients build confidence through products and education.
3. Excellent verbal communication and interpersonal skills with a collaborative mindset.
4. Availability for retail peak hours including nights, weekends and holidays; punctuality and reliable attendance.
5. Physically able to lift and carry up to 50 pounds.

1. Client consultations
2. Product knowledge (makeup, skincare, fragrance)
3. Retail sales and clienteling
4. Merchandising and inventory support
5. Effective verbal communication
6. Ability to learn and teach product techniques quickly

Entry-level role; previous retail, hospitality or client-facing experience preferred but not required. Demonstrated customer service capability is essential.

High school diploma or equivalent preferred; post-secondary training in cosmetology, esthetics or related fields is an asset.

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives.

Sephora cultivates a fast-paced, trend-driven retail culture that prioritizes education, inclusivity and employee growth. Team members are encouraged to be knowledgeable brand ambassadors who contribute to a welcoming, diverse customer experience.