Sephora Beauty Advisor

Sephora is a global prestige beauty retailer and part of the LVMH group. The brand curates an extensive portfolio of international and niche beauty labels alongside its own Sephora Collection, and is recognised for an experiential, category-defining retail model that blends product expertise, digital innovation and community engagement.

1. Deliver exceptional, consultative customer service and drive sales through personalised product recommendations across makeup, skincare, fragrance and haircare.
2. Develop and maintain strong product knowledge to demo applications, advise clients and maximise basket value.
3. Ensure visual merchandising standards and in-store brand presentation are consistently upheld.
4. Support daily store operations including stock replenishment, inventory control and POS transactions.
5. Participate in initial onboarding and ongoing training; actively engage in learning initiatives and retail projects tied to store expansion.
6. Contribute to a collaborative store environment, sharing insights and supporting team performance to achieve commercial targets.

1. Residency within the province of the vacancy (local candidates preferred).
2. Minimum one year of professional experience in the beauty or cosmetics sector.
3. Clear vocation for customer service and demonstrated experience interacting with clients.
4. Fluent spoken and written English; additional languages are an advantage.
5. Passion for beauty products and trends, with a professional appearance and strong interpersonal skills.

1. Customer service
2. Retail sales
3. Product knowledge (makeup, skincare, fragrance, haircare)
4. Consultative selling
5. Visual merchandising
6. Point of sale (POS) operations

At least 1 year of experience in beauty retail, cosmetics sales or a closely related customer-facing role.

High school diploma or equivalent; vocational training or certifications in cosmetics/beauty therapy preferred but not required.

Initial onboarding; structured learning and professional development opportunities; inclusive, empowering workplace culture.

Sephora fosters an inclusive, diverse and empowering workplace where authenticity and collective creativity are celebrated. The brand emphasises continuous learning and offers development pathways within a fast-paced, consumer-focused retail environment.