Sephora Beauty Advisor

Sephora is a global beauty retailer known for its curated portfolio of prestige brands and experiential retail environments. As part of the LVMH group, Sephora emphasizes product expertise, continuous training and an inclusive, customer-focused store culture across its network of stores in Canada and internationally.

1. Deliver tailored, face-to-face beauty consultations and personalized product recommendations to meet each client's needs.
2. Demonstrate product knowledge and educate clients on application techniques, ingredients and routines to build client confidence and loyalty.
3. Stay current with beauty trends, new product launches and category techniques to offer relevant, up-to-date advice.
4. Drive sales and achieve individual and store KPIs through consultative selling and promotion of Sephora services and products.
5. Maintain merchandising standards, manage stock levels and ensure the sales floor is clean, organized and inviting.
6. Work flexible hours and be available during peak retail periods (evenings, weekends and statutory holidays) to meet operational needs.

1. Customer-service experience in a retail environment, preferably in beauty or cosmetics.
2. Passion for beauty products and trends with confidence in delivering product demonstrations.
3. Excellent verbal communication and interpersonal skills with the ability to build lasting client relationships.
4. Team-oriented mindset; ability to collaborate in a goal-driven, inclusive workplace.
5. Physically able to lift and move items up to 22.7 kg and perform standing tasks for extended periods.

1. Customer service
2. Consultative selling
3. Product demonstration
4. Merchandising
5. Stock management
6. Trend awareness
7. Verbal communication
8. Teamwork

Entry-level role; previous retail or beauty experience is an asset but not mandatory. Demonstrated aptitude for customer service and relationship building is preferred.

High school diploma or equivalent; cosmetology, esthetics or retail beauty certification is an asset.

Performance bonuses; competitive employee benefits program; structured training and development initiatives; workplace accommodations for candidates with disabilities.

Sephora cultivates a fast-paced, beauty-first retail environment that prizes product expertise, diversity and customer experience. The brand invests in training and development and encourages collaboration among teams to deliver elevated in-store service.