Sephora Beauty Advisor

Sephora Canada is the Canadian arm of the global beauty retailer Sephora, part of the LVMH selective distribution portfolio. The company is recognized for an omnichannel retail model, an expansive assortment of prestige and emerging brands, and a strong emphasis on experiential client service and continuous learning for its retail teams.

1. Deliver personalized one-to-one consultations and tailored product recommendations to meet individual client needs and build long-term relationships.
2. Demonstrate and apply product knowledge across makeup, skincare and fragrance to educate and empower clients.
3. Actively drive sales performance by meeting and exceeding individual sales goals and key performance indicators.
4. Maintain merchandising standards, support inventory processes, and ensure the sales floor is clean, organized and visually compelling.
5. Stay current on beauty trends, product launches and application techniques to provide relevant, timely advice.
6. Contribute to an inclusive, collaborative store environment that reflects Sephora’s brand values and customer-first culture.
7. Comply with company policies and support a safe, secure and enjoyable shopping experience for clients and colleagues.

1. Previous customer-facing experience in retail, hospitality or a client-service environment; demonstrated ability to deliver excellent service.
2. A genuine passion for beauty, trends and helping clients feel confident.
3. Excellent verbal communication and interpersonal skills with a consultative sales approach.
4. Ability to learn quickly and retain product, brand and application knowledge.
5. Availability to work retail peak hours including evenings, weekends and holidays and meet full‑time scheduling requirements (30–40 hrs/week).
6. Physical ability to lift and carry up to 50 pounds.

1. Client consultations
2. Product demonstration
3. Visual merchandising
4. Inventory support
5. Sales and KPI attainment
6. Trend awareness
7. Interpersonal communication
8. Team collaboration

Entry-level role; previous retail or client-service experience is preferred but not mandatory. Candidates should demonstrate strong customer service skills and a willingness to learn product techniques and brand standards.

High school diploma or equivalent preferred.

Performance-based bonus opportunities; competitive benefits program; access to learning and development initiatives.

Sephora fosters a fast-paced, beauty-driven retail culture that prizes inclusivity, creativity and professional development. Colleagues work in collaborative teams with strong emphasis on client education, trend expertise and continual upskilling.