Sephora Beauty Advisor — Paid Services

Sephora is a global prestige beauty retailer renowned for its curated assortment of cosmetics, skincare, fragrance and tools. As part of the LVMH group, the brand combines entrepreneurial retail energy with luxury house standards, emphasising product expertise, continuous training and innovation across its Canadian stores.

1. Deliver exceptional, client-focused service across colour, skincare and fragrance categories; greet and engage customers proactively.
2. Assess client needs and recommend appropriate products and paid beauty services; perform makeup applications and consultations as required.
3. Share product knowledge and upsell services to meet individual client requirements and drive sales targets.
4. Train and mentor colleagues; ensure designated team members complete in-depth brand training and pursue additional product education.
5. Support operational excellence: participate in inventory control, report stock issues to store management, and comply with sampling policies.
6. Perform cashier/host duties when assigned and participate in store events, promotions and loss-prevention programmes.

1. 1–3 years of experience in retail or customer service, preferably within beauty, cosmetics or a related field.
2. Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
3. Flexible availability, including daytime, evenings and weekends.
4. Passion for beauty and demonstrable knowledge of makeup, skincare and fragrance.

1. Makeup application
2. Skincare consultation
3. Fragrance consultation
4. Customer service and clienteling
5. Sales and up-selling techniques
6. Inventory control and stock reconciliation
7. Cash handling and point-of-sale operations
8. Training and coaching colleagues

1–3 years of retail or service experience, ideally within the beauty or cosmetics sector.

Comprehensive health and wellness benefits available to eligible employees; reasonable workplace accommodations for candidates with disabilities. Final pay is based on qualifications and experience.

Sephora fosters a fast-paced, consumer-centric retail environment where product expertise and continuous learning are prized. The brand promotes inclusivity, creativity and professional development within a luxury retail framework under the LVMH umbrella.