Sephora Beauty Advisor

Sephora is a global beauty retailer known for its curated assortment of prestige makeup, skincare, fragrance and tools and for delivering an omnichannel client experience. As part of the LVMH group, the brand emphasizes product expertise, experiential retail and ongoing education for frontline teams, offering career paths across stores, merchandising and digital operations.

1. Provide personalized, one-to-one beauty consultations and tailored product recommendations that meet each client’s needs and preferences.
2. Demonstrate product expertise and educate clients on application techniques, ingredients and regimen recommendations.
3. Stay current on industry trends, new product launches and beauty techniques to deliver contemporary, relevant advice.
4. Achieve individual and store sales targets and KPIs through consultative selling and clienteling.
5. Support store operations including merchandising, inventory management, product replenishment and maintaining a clean, organized sales floor.
6. Contribute to an inclusive, collaborative team environment and uphold Sephora’s customer service and safety standards.

1. Previous client-facing experience in retail, hospitality or a related customer service environment.
2. Passion for beauty, trends and empowering clients through product knowledge.
3. Excellent verbal communication and interpersonal skills with the ability to build rapport quickly.
4. Flexibility to work retail hours, including nights, weekends and holidays, and to meet required minimum weekly shifts.
5. Physically able to lift and carry up to 50 pounds.

1. Product consultation and recommendation
2. Client relationship development and clienteling
3. Sales-driven performance and KPI attainment
4. Merchandising and inventory maintenance
5. Trend awareness and product knowledge
6. Strong communication and interpersonal skills

Entry-level: Previous retail or other client-facing experience preferred; professional onboarding and in-store training provided.

High school diploma or equivalent preferred; additional cosmetic or beauty training/certifications are a plus.

Comprehensive healthcare and wellbeing benefits based on eligibility; Inclusion & Belonging program.

Sephora cultivates a fast-paced, education-driven retail culture that prioritizes diversity, inclusion and self-expression. Frontline teams are encouraged to develop product expertise, collaborate across disciplines and contribute to a welcoming client experience.