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Sephora Beauty Advisor
Sephora is a leading global beauty retailer and a member of the LVMH group, recognised for its curated assortment of prestige cosmetics, skincare, fragrance and tools. As an employer, Sephora emphasises inclusivity, continuous learning and client-centric retail experiences, offering employees development opportunities within a fast-paced, trend-driven environment.
- Deliver personalized beauty consultations and tailored product recommendations to meet individual client needs.
- Demonstrate product expertise across makeup, skincare and fragrance to educate and empower clients.
- Stay current with beauty trends, launches and techniques to provide relevant, up-to-date advice.
- Achieve and exceed sales goals and key performance indicators through proactive client engagement and conversion.
- Maintain visual merchandising standards, support inventory management and ensure a clean, organized sales floor.
- Foster an inclusive, team-oriented environment and uphold Sephora’s customer service and safety standards.
- Work flexible schedules, including nights, weekends and holidays, and meet required minimum weekly hours for the role.
- Previous experience providing excellent service and building client relationships in retail, hospitality or other client-facing roles preferred.
- Demonstrable passion for beauty, current trends and product knowledge.
- Excellent verbal communication and interpersonal skills; strong customer-service orientation.
- Collaborative team player comfortable working in a goal-driven environment and adapting quickly to new product information.
- Ability to stand for extended periods and to lift and carry up to 50 pounds.
- Client consultations
- Product recommendations (makeup, skincare, fragrance)
- Retail sales and upselling
- Visual merchandising
- Inventory support
- Trend awareness and product knowledge
- Customer service and interpersonal communication
- Punctuality and reliable attendance
Entry-level role; prior retail, hospitality or other client-facing experience is preferred but not required. Candidate should demonstrate the ability to develop strong client relationships and meet sales objectives.
High school diploma or equivalent preferred.
This position is listed in Mansfield, Massachusetts, near Boston, in USA. Sephora is actively recruiting for this and 2,281 other open jobs in USA.
Comprehensive healthcare and wellbeing benefits (eligibility-based); Inclusion & Belonging initiatives.
Sephora cultivates a fast-paced, beauty-focused retail culture that values diversity, creativity and continuous learning. The company emphasises inclusive client experiences and collaboration, offering training and advancement opportunities within the broader LVMH family.
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