Sephora Beauty Advisor

Sephora is a global beauty retailer and part of the LVMH group, known for its curated portfolio of prestige cosmetics, skincare and fragrance brands. As an employer, Sephora emphasizes professional development, inclusive retail environments and continuous product and service training to cultivate expert client advisors across its Canadian network.

1. Deliver personalized beauty consultations and tailored product recommendations to clients, building trust and long-term relationships.
2. Educate and empower customers by sharing product knowledge, application techniques and trend-led advice.
3. Drive sales performance and meet or exceed store KPIs through proactive selling and clienteling.
4. Maintain merchandising standards: manage stock, replenish displays and ensure a clean, organized and welcoming retail environment.
5. Stay current with product launches, new techniques and beauty trends to provide relevant expertise.
6. Demonstrate schedule flexibility and reliability, including availability during peak periods (evenings, weekends, holidays) and adherence to part-time hour requirements.

1. Prior retail or customer-service experience, preferably in beauty or cosmetics-focused environments.
2. Passion for beauty products and trends, with a confident, service-oriented manner.
3. Excellent verbal communication and interpersonal skills.
4. Collaborative team player who contributes to an inclusive, target-driven environment.
5. Ability to lift and move up to 22.7 kg (50 lbs).
6. Availability to work the part-time schedule (15–29 hours per week) and during peak store periods.

1. Client consultation and product recommendation
2. Retail merchandising and stock replenishment
3. Sales performance and KPI awareness
4. Trend-spotting and product knowledge
5. Interpersonal communication and clienteling

Entry-level role; previous experience in retail or beauty/customer service environments is preferred but not mandatory.

High school diploma or equivalent preferred.

Performance-based bonuses; competitive benefits program; robust training and development initiatives; workplace accommodations for applicants with disabilities.

Sephora cultivates a fast-paced, beauty-forward retail culture that prizes product expertise, creativity and inclusivity. The workplace emphasizes continuous learning, career development and collaborative teamwork within a vibrant customer-facing environment.