Sephora Beauty Advisor

Sephora is a global leader in prestige beauty retail and is part of the LVMH group. The brand is recognised for its curated multi-brand assortment, immersive in-store experience and emphasis on sales excellence, training and omnichannel innovation. As an employer, Sephora offers a fast-paced retail environment with structured learning pathways and opportunities for progression within store and regional roles.

1. Deliver expert consultations in makeup, skincare and fragrance in line with Sephora service standards, ensuring hygiene and safety protocols are followed.
2. Adhere to company appearance standards and provide personalised product recommendations to meet customer needs and maximise sales.
3. Achieve individual and store sales targets and KPIs through proactive selling, product knowledge and clienteling.
4. Complete company-mandated trainings and assessments; participate in brand and regional training sessions and share knowledge with colleagues.
5. Prepare and maintain product displays, replenish stock on shelves, and ensure visual merchandising meets Sephora standards.
6. Manage cashiering duties according to SOPs, execute promotions and CRM processes accurately, and safeguard store cash procedures.
7. Perform receiving, returns and inventory counts; apply FIFO and near‑expiry controls and maintain 5S in the stockroom.
8. Comply with company policies and complete ad-hoc tasks assigned by the store management team; report to store management.

1. Demonstrable passion for cosmetics, beauty and fashion.
2. Strong interpersonal and communication skills; optimistic and customer-focused.
3. Proactive, eager to learn and able to participate in ongoing training programs.
4. Team-oriented with the ability to collaborate and share knowledge within the store.
5. Willingness to follow store procedures, visual standards and cash-handling protocols.

1. Makeup consultation
2. Skincare consultation
3. Fragrance consultation
4. Visual merchandising and display execution
5. Cashiering and point-of-sale procedures
6. Inventory control and stockroom 5S
7. Clienteling and customer service
8. Familiarity with retail KPIs and sales techniques

Previous retail or beauty sales experience is preferred but not mandatory; candidates with strong customer service aptitude and a passion for cosmetics are suitable.

Sephora fosters an energetic, client-centric retail culture with an emphasis on professional development and cross-brand expertise. Teams operate in a collaborative, fast-paced environment where training, creativity and customer experience are prioritised.