Sephora Beauty Advisor (Flex)

Sephora Canada is the national arm of Sephora, a leading global beauty retailer and part of the LVMH selective distribution group. The brand is known for a wide assortment of prestige cosmetics, skincare and fragrance, and for providing immersive retail environments that prioritize education, inclusivity and trend-forward merchandising.

1. Deliver personalized consultations and tailored product recommendations to meet each client's beauty needs and preferences.
2. Demonstrate product expertise and teach product application techniques to educate and empower clients.
3. Maintain up-to-date knowledge of beauty trends, launches and techniques to provide relevant, timely advice.
4. Drive sales performance by meeting and exceeding individual sales goals and key performance indicators.
5. Support inventory management, merchandising and stock replenishment to ensure a well-presented, shoppable environment.
6. Ensure the store remains clean, organized and welcoming; adhere to Sephora Canada operational and safety standards.
7. Promote an inclusive, collaborative team atmosphere and contribute positively to store culture.
8. Be available for flexible scheduling, including nights, weekends and holidays, and meet minimum shift/hours requirements for the Flex schedule.

1. Previous experience delivering excellent service and building client relationships in retail, hospitality or other client-facing roles preferred.
2. Demonstrated passion for beauty, cosmetics and current trends.
3. Excellent verbal communication and interpersonal skills with a client-first attitude.
4. Proven ability to work collaboratively within a fast-paced, goal-oriented team.
5. Quick learner able to absorb product knowledge and translate it to clients.
6. Physically able to lift and carry up to 50 pounds and perform typical retail duties.
7. Reliable punctuality and consistent attendance; availability during peak retail hours.

1. Customer service
2. Retail sales and upselling
3. Client consultation
4. Product demonstration
5. Visual merchandising
6. Inventory management
7. Trend awareness
8. Verbal communication
9. Team collaboration
10. Point-of-sale systems

Entry-level. Previous retail, hospitality or other client-facing experience is preferred but not required.

High school diploma or equivalent preferred.

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives; reasonable accommodation for applicants with disabilities.

Sephora fosters a fast-paced, inclusive retail culture focused on education, creativity and customer experience. Employees are encouraged to be trend-aware, collaborative and client-centric within a supportive environment backed by the resources of the LVMH selective distribution network.