Sephora Beauty Advisor

Sephora is a global prestige beauty retailer known for its wide assortment of cosmetics, skincare, fragrance and tools, combining curated third‑party brands with in‑house product lines. The brand operates experiential retail environments focused on discovery and expert advice and is part of the LVMH Group.

1. Deliver personalised beauty consultations and product recommendations tailored to each client’s needs and preferences.
2. Demonstrate product expertise across makeup, skincare and fragrance; educate and empower clients on application and product benefits.
3. Maintain up‑to‑date knowledge of beauty trends, launches and techniques to provide relevant, timely advice.
4. Drive sales performance by meeting and exceeding individual sales goals and store KPIs.
5. Support merchandising, inventory processes and ensure a clean, organised and inviting sales floor.
6. Contribute to an inclusive team culture and uphold Sephora’s customer service and safety standards.

1. Previous experience in retail, hospitality or a client‑facing role preferred; demonstrable ability to deliver excellent customer service and build client relationships.
2. Genuine passion for beauty products, trends and brand storytelling.
3. Excellent verbal communication and interpersonal skills; confident in one‑to‑one client interactions.
4. Collaborative team player who thrives in a goal‑oriented, inclusive environment.
5. Quick learner with the ability to absorb and share product knowledge effectively.
6. Able to meet required scheduling availability, including nights, weekends and holidays; punctual and reliable.
7. Physically able to lift and carry up to 50 pounds.

1. Personalised client consultations
2. Cosmetics, skincare and fragrance product knowledge
3. Trend awareness and product merchandising
4. Sales execution and KPI focus
5. Inventory support and visual merchandising
6. Strong verbal communication and interpersonal skills

Entry‑level — previous retail, hospitality or client‑facing experience is preferred but not strictly required; training is provided to develop product knowledge and sales skills.

Inclusion & Belonging pledge; comprehensive healthcare and wellbeing benefits (eligibility‑based).

Sephora cultivates an inclusive, discovery‑driven retail culture where product expertise and client empowerment are central. The workplace emphasises collaboration, diversity and continuous learning to support individual growth and exceptional client experiences.