Sephora Beauty Advisor

Sephora is a global prestige beauty retailer known for a broad assortment of cosmetic, skincare and fragrance brands and an experiential in‑store environment. As part of the LVMH group, Sephora operates with high retail standards, continuous training and strong brand partnerships, offering employees a fast‑paced, brand‑driven workplace focused on client service and professional development.

1. Deliver expert, personalized consultations across makeup, skincare and fragrance to maximize customer satisfaction and conversion.
2. Achieve individual and store sales targets and relevant KPIs through consultative selling and by understanding customer needs.
3. Maintain the company’s appearance standards: follow grooming, makeup and uniform requirements when attending customers.
4. Execute cashiering and point‑of‑sale procedures accurately, applying CRM policy and promotional rules to protect store cash and compliance.
5. Manage visual merchandising and displays within assigned area: replenish stock, preserve visual standards and execute seasonal/quarterly promotional layouts.
6. Perform inventory tasks including receiving, returns and cycle counts; apply FIFO and shelf‑life controls to minimise shrinkage.
7. Adhere to hygiene, sanitation and safety procedures throughout service delivery and product handling.
8. Participate in and complete required training programmes; share knowledge with colleagues and contribute to team learning and development.
9. Support the store management team with ad hoc operational duties as assigned to ensure smooth daily operations.

1. Genuine enthusiasm for cosmetics, beauty and fashion; committed to delivering elevated customer experiences.
2. Proactive learner with a positive attitude, strong interpersonal skills and an aptitude for consultative selling.
3. Demonstrated teamwork and the ability to collaborate with colleagues and store leadership.
4. Willingness to complete company training programmes and exams; adherence to hygiene and operating procedures.

1. Product knowledge: makeup, skincare and fragrance
2. Consultative selling and client needs analysis
3. Visual merchandising and display execution
4. Cashiering / POS operation and CRM compliance
5. Inventory control and stock replenishment (FIFO)
6. Adherence to hygiene and safety protocols
7. Customer service and communication skills
8. Ability to work to retail KPIs and sales targets

Previous retail or beauty advisory experience is preferred but not mandatory; company induction and brand training will be provided. Candidates with prior customer‑facing sales experience will be advantaged.

High school diploma or equivalent preferred.

Sephora cultivates a dynamic, education‑led retail culture where product expertise and client experience are central. The environment emphasizes continuous learning, inclusive teamwork and high visual and service standards reflective of the prestige beauty sector.