Sephora Beauty Advisor

Sephora is a leading global beauty retailer and part of the LVMH group, known for its curated portfolio of prestige cosmetics, skincare and fragrance. The brand emphasizes an experiential retail model, diversity and inclusion, and ongoing learning for store teams through structured training and product education.

1. Deliver personalised beauty consultations and tailored product recommendations to clients across makeup, skincare and fragrance.
2. Educate and empower clients by demonstrating product usage, benefits and application techniques.
3. Maintain up-to-date knowledge of beauty trends, launches and brand assortments to provide relevant advice.
4. Drive sales performance by meeting or exceeding individual KPIs and contributing to store targets.
5. Support merchandising, inventory tasks and visual standards to ensure a clean, organized and inviting retail environment.
6. Promote an inclusive, collaborative team culture and uphold company policies to ensure a safe and welcoming shopping experience.
7. Be available for scheduled shifts during peak retail hours, including nights, weekends and holidays; maintain punctuality and reliable attendance.

1. Previous customer-facing experience in retail, hospitality or another client-focused environment preferred.
2. Demonstrated ability to deliver excellent customer service and build client relationships.
3. Passion for beauty, product-driven curiosity and an interest in current trends and techniques.
4. Strong verbal communication and interpersonal skills; comfortable advising diverse clientele.
5. Ability to work collaboratively in a goal-oriented environment and adapt quickly to new product information.
6. Physically able to lift and carry up to 50 pounds when required.

1. Client consultation and relationship building
2. Product knowledge (makeup, skincare, fragrance)
3. Sales and KPI-driven performance
4. Visual merchandising and inventory support
5. Trend awareness and product demonstration
6. Inclusive customer service

Entry-level role. Previous experience in retail, hospitality or a client-facing position is preferred but not mandatory; demonstrated customer service aptitude and sales potential are important.

High school diploma or equivalent; cosmetology, esthetics or related certification is a plus but not required.

Comprehensive healthcare and wellbeing benefits (subject to eligibility).

Sephora fosters an inclusive, diverse and beauty‑centric workplace where continuous learning and product expertise are valued. Teams work in a fast‑paced, client‑focused retail environment that prizes collaboration, creativity and a commitment to exceptional customer experiences.