Sephora Beauty Advisor

Sephora is a leading global beauty retailer and part of the LVMH group, known for a curated assortment of prestige cosmetics, skincare and fragrance brands. As an employer, Sephora emphasizes diversity, continuous learning and a client-first retail experience, offering structured training programs and opportunities for internal mobility within the beauty sector.

1. Deliver personalised consultations and tailored product recommendations that address each client's needs and preferences.
2. Demonstrate product expertise across makeup, skincare and fragrance; educate and empower clients in their beauty routines.
3. Stay current with beauty trends, product launches and application techniques to provide relevant, inspirational advice.
4. Achieve individual and store sales targets and key performance indicators through proactive client engagement and follow-up.
5. Support inventory management, merchandising and maintain a clean, organised and inviting sales floor.
6. Contribute to an inclusive team environment that upholds company policies and ensures a safe, enjoyable shopping experience.

1. Proven ability to deliver excellent client service and develop strong client relationships in retail, hospitality or a client-facing role.
2. Passion for beauty, product trends and helping clients feel confident.
3. Excellent verbal communication and interpersonal skills with a collaborative mindset.
4. Ability to learn quickly and effectively share product knowledge with clients and colleagues.
5. Physically able to lift and carry up to 50 pounds and work retail hours including nights, weekends and holidays.

1. Client consultation
2. Retail sales and upselling
3. Product demonstration and education
4. Merchandising and inventory support
5. Trend awareness and product knowledge
6. Customer relationship management (in-store)

Entry-level role; previous customer-facing experience in retail, hospitality or service environments is preferred but not mandatory. Demonstrated ability to build rapport and meet service or sales objectives is advantageous.

High school diploma or equivalent preferred; vocational or beauty-industry certifications are an asset.

Performance-based bonus opportunities; competitive benefits program; learning and development initiatives.

Sephora cultivates an inclusive, fast-paced retail culture that values diversity, creativity and continuous development. Employees are encouraged to be product-savvy, client-focused and collaborative, with access to training designed to accelerate professional growth within the beauty industry.