Sephora Assistant Brand CRM Project Manager

Sephora is a leading prestige beauty retailer and a member of the LVMH group, recognised for its broad assortment of brands including the proprietary Sephora Collection. The company combines physical retail innovation and digital commerce to create distinctive customer experiences across multiple markets and cultivates a culture oriented toward creativity, inclusion and professional development.

1. Support the implementation of the Brand CRM plan across European markets and contribute to the omnichannel CRM strategy for partner brands.
2. Coordinate closely with Strategic Marketing, Image and Data teams to develop digital assets and ensure seamless rollout of brand activation plans.
3. Ensure local relevance and consistency of campaigns across markets by monitoring key performance indicators and adapting executions to local needs.
4. Analyze CRM campaign performance and produce actionable recommendations to optimise engagement and conversion.
5. Manage multiple project streams in a fast-paced, international environment while documenting processes and timelines for stakeholders.

1. Currently enrolled in a Master's programme (business school or university) with a specialisation in Digital Marketing or Data Marketing.
2. At least one successful prior internship or entry-level experience in CRM or data-driven marketing, ideally within retail, e‑commerce or agency environments.
3. Excellent verbal and written communication skills in French and English, with strong interpersonal abilities to liaise with cross-functional teams.
4. Rigorous, agile and organised; able to manage competing priorities and deliver to tight deadlines.
5. Strong numerical literacy with a willingness to deepen analytical capabilities; curious, creative and passionate about the beauty sector.

1. CRM campaign processes
2. KPI tracking & analysis
3. Digital marketing
4. Data marketing
5. Figma
6. JIRA
7. Campaign reporting and optimisation

Entry-level/apprenticeship: candidate should be a Master’s student or equivalent with prior internship experience in CRM or marketing data preferred; comfortable operating in international retail or e‑commerce contexts.

Enrolled in or recently completed a Master’s degree in Business, Marketing, Digital Marketing or a closely related discipline.

Sephora fosters an inclusive, collaborative culture that values diversity, creativity and personal development. Teams operate in a fast-moving, cross-functional environment where learning and internal mobility are encouraged and individual contributions support a broader customer-centric mission.