Sephora Asset Protection Partner

Sephora is a global beauty retailer known for its curated product assortment, experiential retail stores and strong digital presence. As part of the LVMH group, Sephora combines luxury-brand sensibility with fast-paced retail innovation and an emphasis on customer experience, inclusivity and employee development.

1. Maintain a visible, proactive presence on the sales floor (approximately 75–80% of time) to deter theft, support client service and promote a safe environment.
2. Implement and promote asset protection, safety and shrink-reduction strategies in partnership with store leadership and the District Asset Protection Manager.
3. Monitor store activity using CCTV and reporting tools; investigate incidents and prepare audit reports for loss-prevention efforts.
4. Respond to incidents and de-escalate conflicts professionally while prioritizing client and employee safety and preserving the customer experience.
5. Execute audits, maintain compliance with asset protection policies and licensing requirements, and provide testimony in legal proceedings if required.
6. Support multiple store locations as needed and participate in meetings and training to reinforce safety protocols.

1. 1–2 years of experience in retail operations, sales, hospitality, asset protection or loss prevention.
2. Demonstrated understanding of retail operations, shrink management and safety procedures.
3. Proven conflict de-escalation skills and ability to manage sensitive incidents with discretion.
4. Comfortable using CCTV systems and reporting tools to investigate and document incidents.
5. Excellent verbal communication skills, strong attention to detail and ability to build trust across teams.
6. Physically able to lift and carry up to 50 lbs and available to work nights, weekends and holidays; reliable punctuality and attendance.

1. CCTV
2. reporting tools
3. loss prevention
4. conflict de-escalation
5. incident reporting
6. auditing

1–2 years of experience in retail operations, loss prevention, hospitality or related customer-focused roles with responsibility for safety, security or shrink-reduction.

High school diploma or equivalent required; additional coursework or certifications in loss prevention, security or law enforcement preferred.

Comprehensive healthcare and wellbeing benefits based on eligibility.

Sephora fosters an inclusive, diversity-driven workplace focused on customer experience and employee development. The environment is fast-paced and collaborative, with emphasis on continuous learning and representation of diverse backgrounds within the beauty community.