Sephora Asset Protection Partner

Sephora, a distinguished member of the LVMH Moët Hennessy Louis Vuitton family, is a global leader in the beauty retail industry. Known for its innovative approach and commitment to excellence, Sephora offers a dynamic work environment where creativity and diversity are celebrated. As part of the LVMH group, employees have access to a vast network of resources and opportunities for growth within the luxury sector.

1. Safeguard store assets against theft and collaborate with the leadership team to uphold operational controls to mitigate losses.
2. Provide exemplary customer service while conducting surveillance on the sales floor and utilizing CCTV systems to identify potential theft.
3. Adhere to legal and company policies regarding apprehensions, searches, and evidence preservation.
4. Prepare detailed reports on theft incidents, merchandise recoveries, accident investigations, and audits.
5. Cultivate professional relationships with internal partners, law enforcement, mall security, and other retailers.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Conduct training sessions for new hires and ongoing employee education to enhance loss prevention awareness.
8. Perform store self-audits, checklists, and safety inspections, communicating findings to the leadership team and district loss prevention manager.
9. Assist with inventory preparation and execution of shrinkage prevention plans.

1. Minimum of 1 year experience in asset protection or loss prevention within a retail environment.
2. Fulfillment of all provincial or local licensing requirements.
3. High School diploma or equivalent.

1. Strong written, verbal, and interpersonal communication skills.
2. Proficiency in Windows, Word, and Excel.
3. Ability to maintain composure and provide effective coaching on loss prevention techniques.
4. Flexibility to work varied hours, including evenings, weekends, and holidays.
5. Capability to work across multiple locations within a market.

Minimum 3 years of relevant experience required.

High School diploma or equivalent.

Compensation ranges from CAD$19.70 to CAD$23.20 per hour, with potential eligibility for performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora fosters an inclusive and dynamic work environment where innovation and diversity are at the forefront. The company is committed to employee development and offers numerous opportunities for career advancement within the luxury retail sector.