Rolex Supply Chain and Sales Administration Manager

Geneva • Switzerland

Tuesday, March 3, 2026

Rolex, a renowned name in the luxury watchmaking industry, is synonymous with precision, innovation, and timeless elegance. As part of the prestigious Rolex Group, the company offers an exceptional working environment that fosters creativity and excellence. Employees are valued for their contributions and are provided with opportunities for growth and development within the organization.

1. Manage sales administration including order reception, data entry in SAP, delivery tracking, and data reliability updates.
2. Coordinate communication between clients and internal teams to ensure seamless information flow and request follow-up.
3. Monitor and analyze sales administration performance through KPIs, providing feedback to relevant teams to achieve set objectives.
4. Handle customer disputes and claims, contributing to their resolution and implementing necessary corrective actions.
5. Lead supply chain optimization projects by mapping processes, identifying issues, proposing improvements, and overseeing implementation.
6. Deploy digitalization of processes by gathering requirements, participating in tool implementation, conducting tests, training, and post-deployment follow-up.

1. Degree in Commerce or Supply Chain Management.
2. Experience in sales administration or supply chain roles, preferably in an SAP environment.

1. Excellent analytical skills with proficiency in Excel, Powerquery, and Python as a plus.
2. Strong interpersonal skills with effective communication and customer service orientation.
3. Proactive, solution-oriented, and customer-focused approach.
4. Autonomous, meticulous, and team-oriented work style.
5. Fluency in English, both spoken and written; Spanish is a plus.

Experience in sales administration or supply chain roles, ideally within an SAP environment.

Degree in Commerce or Supply Chain Management.

The position offers a stimulating environment, excellent working conditions, flexible working time solutions, and top-tier social benefits.

Rolex is committed to providing a dynamic and supportive workplace culture that encourages innovation and excellence. The company values teamwork, integrity, and dedication, offering employees a platform to excel in their careers while contributing to the brand's legacy of luxury and precision.