Rimowa Store Supervisor

RIMOWA, a prestigious German Maison under the LVMH Group, has been at the forefront of redefining travel since 1898. Known for its innovative approach, RIMOWA crafts luxury mobility tools that marry functionality with heritage craftsmanship. As part of the LVMH family, RIMOWA is committed to excellence and innovation, offering a dynamic environment for ambitious professionals.

1. Lead the team in collaboration with the Store Manager and Assistant Store Manager, assuming leadership in their absence.
2. Drive strategic growth through analysis of product and consumer trends.
3. Develop and train new team members.
4. Ensure the store is organized and follows RIMOWA's visual merchandising guidelines.
5. Deliver exceptional client experiences, fostering brand loyalty.
6. Build long-term client relationships and manage special requests and repairs with the client care department.
7. Promote a collaborative team environment and embody RIMOWA's values.

1. Passionate about storytelling, lifestyle, luxury, and travel.
2. Experienced in people management with a focus on team growth.
3. Strong interpersonal skills for effective team and client interactions.
4. Enthusiastic about retail and client experience delivery.
5. Keen eye for visual details and team objective achievement.
6. Proactive in client engagement and relationship building.
7. Fluent in the national language and English; additional languages are advantageous.

1. Leadership and team management
2. Strategic analysis
3. Client relationship management
4. Visual merchandising
5. Interpersonal communication
6. Proactive problem-solving

Minimum of 3 years in a relevant sector.

RIMOWA fosters a culture of innovation and excellence, deeply rooted in its rich heritage and commitment to craftsmanship. As part of the LVMH Group, it offers a collaborative and dynamic work environment where ambition and creativity are highly valued.