Rimowa Deputy Store Director

Cologne • Germany

Thursday, April 3, 2025

RIMOWA, a distinguished brand within the LVMH Group, has been at the forefront of redefining travel since 1898. As the first German Maison in the LVMH portfolio, RIMOWA is renowned for crafting exceptional mobility tools that seamlessly blend luxury with functionality. The brand's commitment to innovation, coupled with its rich heritage and craftsmanship, positions it as a leader in the luxury travel goods sector.

1. Lead the flagship store team alongside the Store Director, assuming leadership and management duties in their absence.
2. Ensure efficient store operations, including task delegation, cashiering, personnel management, and inventory oversight.
3. Build, manage, and develop a thriving store team.
4. Drive strategic growth through analysis of product and consumer trends, supporting sales performance and maximizing revenue.
5. Provide an outstanding client experience, ensuring each customer embarks on a personal RIMOWA journey.
6. Manage VIP client relationships to foster brand loyalty and strengthen customer connections.
7. Align with the Store Director's strategic vision to manage all aspects of Client Care Service, adapting global strategies to enhance customer satisfaction.
8. Collaborate with cross-functional teams to contribute to the overall growth and success of RIMOWA.
9. Embody team spirit, demonstrating diplomacy and collaboration to uplift team morale.

1. Minimum 5 years of experience in people management.
2. Experience in the luxury sector.

1. Strong leadership and training capabilities.
2. Excellent interpersonal skills for team and client interactions.
3. Proficiency in digital tools and POS systems.
4. Fluency in German and English; additional languages are advantageous.
5. Passion for storytelling, lifestyle, luxury, and travel.
6. Keen eye for visual details and achieving team objectives.
7. Proactive approach to client relationships and collaboration.

Minimum of 5 years in people management, preferably within the luxury sector.

Competitive salary based on experience.

Includes 30 days annual leave, JobTicket subsidy, Urban Sports membership, lunch tickets, job-bike leasing, company pension plan, staff discounts on RIMOWA and LVMH products, company iPhone, RIMOWA suitcase after probation, and regular product training.

RIMOWA, as part of the LVMH Group, fosters a dynamic and innovative workplace culture where development opportunities are abundant. The company values ambition and vision, providing a supportive environment for personal and professional growth.