Rimowa Client Advisor

Salzburg • Austria

Wednesday, January 1, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as a hallmark of German craftsmanship and innovation in the luxury travel sector. With over 120 years of heritage, RIMOWA is renowned for its exceptional mobility tools that seamlessly blend luxury with functionality. As part of the LVMH conglomerate, RIMOWA offers a dynamic environment where innovation meets tradition, providing employees with a platform to excel in the luxury industry.

1. Strengthen and build customer relationships through first-class consultations.
2. Achieve individual CRM goals and excel in customer interactions, including sales and on-site repairs.
3. Serve as a professional point of contact for all after-sales topics.
4. Ensure first-class processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector is preferred, but new starters are welcome.

1. Fluency in German and English; additional language skills are advantageous.
2. Strong customer focus and passion for client-telling.

Open to both experienced professionals in the luxury sector and newcomers eager to join the team.

Competitive salary based on experience.

Staff discounts on RIMOWA products, LVMH Family & Friends offers, corporate benefits, company iPhone, and a RIMOWA suitcase after probation.

RIMOWA celebrates an inclusive and diverse culture, recognizing diversity as a key enabler for business growth. The company thrives on having a workforce with varied backgrounds, skills, and capabilities, reflecting its broad consumer base.