Rimowa

Client Advisor

RIMOWA, the first German Maison of the LVMH Group, has been creating thoughtful mobility tools for discerning travelers for over 120 years. Known for balancing luxury and functionality, RIMOWA emphasizes heritage, craftsmanship, and innovation.

1. Strengthen customer relationships through first-class consultations.
2. Achieve individual CRM goals and engage in product and repair training.
3. Handle customer interactions from consultation to sales and small repairs.
4. Serve as a professional point of contact for after-sales topics.
5. Ensure first-class processing of repairs, from acceptance to return.

1. Experience in the luxury sector is preferred but not required.

1. Fluent in German and English, additional language skills are ideal.
2. Passionate about customer consulting.

Beginner level experience is acceptable.

Competitive and attractive compensation with additional profit-sharing system.

Subsidized JobTicket ('DeutschlandTicket').Staff discount on RIMOWA products and LVMH Family & Friend offers.Corporate benefits for sports, lifestyle, fashion, etc.Company pension plan with high employer contribution.Employer-financed pension commitment in the event of death or disability.International and exciting environment within the LVMH Group.Exciting projects and individual career development opportunities.Personal support for family life via Voiio family services.Financial and psychological support through the LVMH Heart Fund.

RIMOWA celebrates an inclusive and diverse culture, reflecting a broad consumer base. Located in Munich, the company offers a dynamic and international environment within the LVMH Group.