Richemont Senior Sales Associate

Richemont is a leading Swiss-based luxury goods group comprising a portfolio of maisons across jewellery, watches, leather goods and writing instruments. As an employer it emphasises artisanal craftsmanship, heritage-driven product development and a global retail network that supports career progression, professional training and cross-brand mobility.

1. Deliver exceptional, personalised service to high-net-worth and boutique clientele, building long-term relationships and ensuring client retention.
2. Achieve and exceed individual and store sales targets through proactive clienteling, tailored recommendations and upselling.
3. Manage VIP accounts and client databases; execute follow-ups, private appointments and after‑sales support.
4. Coach and mentor junior sales staff, model best-in-class service behaviours and contribute to team training sessions.
5. Maintain impeccable boutique standards including visual merchandising, stock presentation and brand-compliant displays.
6. Process sales transactions accurately, manage reservations and handle cash/card procedures according to company policy.
7. Collaborate with store management on local marketing initiatives, product launches and in-store events.
8. Ensure compliance with loss-prevention, inventory controls and corporate retail policies.

1. Proven track record in luxury retail sales with demonstrable results selling high-value products.
2. Excellent interpersonal skills with the ability to cultivate relationships with discerning clientele.
3. Strong organisational skills and attention to detail, particularly in stock handling and visual presentation.
4. Ability to mentor peers and contribute to a high-performance retail environment.
5. Fluency in Mandarin and strong English communication skills preferred for the Taipei market.

1. Clienteling
2. VIP account management
3. Visual merchandising
4. Boutique sales techniques
5. Point-of-sale (POS) transactions and cash handling
6. Retail inventory control
7. Event coordination for client experiences

Typically 3+ years of progressive experience in luxury retail or boutique sales, with a proven history of meeting sales targets and managing VIP clients; experience mentoring junior staff is expected.

High school diploma required; bachelor’s degree in business, marketing or luxury management preferred.

Richemont cultivates a culture rooted in craftsmanship, discretion and product excellence, where service standards and attention to detail are paramount. The retail environment prioritises client relationships, continuous learning and collective performance across a global network of maisons.