Richemont Senior Regional Learning & Development Manager

Richemont is a leading Swiss luxury goods group that houses a portfolio of distinguished maisons across jewellery, watches, writing instruments and fashion accessories. As a global employer, Richemont emphasizes craftsmanship, brand heritage and long-term talent development across its international network of maisons and retail operations.

1. Define and implement the Latin America learning & development strategy in alignment with global People & Culture priorities and local commercial objectives.
2. Partner with regional and local leaders (Retail, Product, HR, Commercial) to assess capability gaps and translate them into high-impact learning initiatives.
3. Design, develop and deliver blended learning programmes — leadership, retail excellence, product & brand knowledge, and compliance — adapted to local markets and languages.
4. Manage regional L&D operations: oversee a small local team, external vendors and subject-matter experts to ensure timely programme delivery and quality standards.
5. Drive digital learning adoption through the regional Learning Management System and e‑learning authoring tools, and curate content from global libraries for local relevance.
6. Establish and monitor KPIs, learner engagement metrics and ROI; produce regular impact reports and recommend continuous improvement.
7. Lead change management and capability-building initiatives to support new product launches, commercial transformations and talent pipelines.
8. Own the regional L&D budget, procurement of learning services and prioritisation of initiatives to maximise business impact.

1. Bachelor’s degree in Human Resources, Organizational Development, Business, Psychology or related field; Master’s degree preferred.
2. Proven experience designing and deploying regional L&D programmes across multiple markets and languages.
3. Demonstrated ability to influence senior stakeholders and operate at the intersection of People, Retail and Commercial functions.
4. Strong facilitation and coaching skills with experience delivering workshops and leadership programmes.
5. Excellent analytical capability to translate learner metrics into actionable insights and business recommendations.
6. Willingness to travel across Latin America as required.

1. Instructional design and curriculum development
2. Learning Management Systems (LMS)
3. e‑learning authoring tools (e.g. Articulate Storyline, Rise)
4. Virtual classroom platforms (Zoom, Microsoft Teams)
5. Microsoft PowerPoint and Excel
6. Project and programme management
7. Stakeholder engagement and change management
8. Learning analytics and KPI reporting
9. Vendor management and procurement

Minimum of 8 years of progressive learning & development experience, including several years leading regional or cross‑market L&D initiatives. Experience within luxury retail, premium consumer goods, or a high‑service retail environment is strongly preferred.

Bachelor’s degree required; Master’s degree in HR, Organizational Development, Business or related discipline preferred.

Richemont’s workplaces combine deep respect for craft and heritage with international collaboration and high professional standards. The group fosters continuous development, internal mobility and cross‑brand exposure, offering opportunities to shape talent programmes across diverse luxury maisons.