Richemont Sales Associate

Richemont is a leading international luxury goods holding company whose maisons include prestigious watch, jewellery and fashion brands. As an employer, Richemont emphasises heritage craftsmanship, product excellence and long-term investment in talent across its network of boutiques and ateliers.

1. Deliver exceptional, personalised client service consistent with luxury brand standards and cultivate long-term client relationships through proactive clienteling and follow-up.
2. Achieve individual and store sales targets by converting foot traffic, qualifying client needs and closing transactions with a consultative approach.
3. Maintain deep product knowledge across categories and communicate features, provenance and after‑sales options to clients.
4. Operate POS systems, process payments and ensure accurate transaction and stock records.
5. Implement visual merchandising standards and keep the boutique presentation, stockroom and display areas immaculate.
6. Support inventory control activities including stock replenishment, receiving deliveries and periodic counts.
7. Coordinate with boutique management and cross‑functional teams for client events, private appointments and bespoke service requests.

1. Professional presentation and a client‑centric demeanour appropriate for the luxury environment.
2. Right to work in Hong Kong.
3. Fluency in English; additional languages an asset (not required unless stated by the hiring team).
4. Familiarity with luxury product provenance, materials and craftsmanship preferred.

1. Clienteling
2. Luxury retail sales
3. Visual merchandising
4. POS systems and cash handling
5. Inventory control
6. Strong interpersonal and communication skills

Previous client‑facing sales experience, ideally 1+ year in luxury retail, premium brands or high‑end hospitality; demonstrable track record of meeting sales objectives is preferred.

Secondary school diploma or equivalent; vocational or tertiary studies in retail, fashion, business or hospitality are advantageous.

Richemont cultivates a culture that balances respect for artisanal heritage with a modern retail mindset across its maisons. The workplace values discretion, craftsmanship and personalised service, offering employees the opportunity to develop deep product expertise within an international luxury ecosystem.