Richemont Sales Associate

Richemont is a global luxury goods group that manages a portfolio of maisons specializing in jewellery, watches, leather goods and accessories. As an employer it emphasises heritage craftsmanship, product excellence and boutique-level client service, offering international retail and career opportunities across its house brands.

1. Deliver an exceptional, personalised client experience to high-net-worth and walk-in customers, cultivating long-term relationships through proactive clienteling and follow-up.
2. Consistently achieve and exceed individual and boutique sales targets using consultative selling and up‑selling techniques.
3. Demonstrate authoritative product knowledge across categories, advising clients on craftsmanship, provenance and aftercare.
4. Oversee daily boutique operations including point-of-sale transactions, inventory control, stock replenishment and loss-prevention procedures.
5. Implement and maintain visual merchandising standards to ensure the boutique reflects the maison’s image and seasonal directives.
6. Accurately update CRM and sales records, prepare sales reports, and liaise with regional teams for client requests and special orders.
7. Support and participate in VIP events, private appointments and local marketing initiatives to drive client acquisition and retention.

1. Proven retail sales experience in a luxury or premium brand environment (preferred 1–3 years).
2. Polished, client-focused demeanour with excellent interpersonal and communication skills.
3. Demonstrable commercial awareness, strong numeracy and meticulous attention to detail.
4. Availability to work retail hours including evenings, weekends and public holidays.
5. Legal right to work in the UAE.

1. Clienteling and relationship management
2. Consultative selling and upselling
3. Visual merchandising and boutique presentation
4. POS operation, cash handling and basic reconciliation
5. Inventory management and stock control
6. CRM use and accurate sales record-keeping
7. Fluent English; additional languages advantageous

Ideally 1–3 years of direct experience in luxury boutique or premium retail sales, with a demonstrable record of meeting sales objectives and developing high-value client relationships.

Secondary education required; vocational or tertiary qualification in retail, hospitality, fashion or a related discipline is advantageous.

Richemont boutiques prioritise craftsmanship, discretion and meticulous client service; teams are collaborative, customer-centric and oriented toward professional development across the group’s maisons. The workplace blends an appreciation for heritage with commercial rigour and international standards of retail excellence.