Richemont Retail Trainee

Richemont is a global luxury goods group that houses prestigious maisons across jewellery, watches, leather goods and accessories. As an employer it is recognised for its emphasis on craftsmanship, heritage brands and structured talent development programmes that provide cross-brand exposure within a global luxury ecosystem.

1. Support day-to-day store operations, including opening/closing procedures, cash handling and POS transactions under supervision.
2. Deliver exceptional client service and assist in building long-term client relationships through proactive clienteling and follow-up.
3. Learn and present detailed product knowledge across relevant categories (jewellery, watches, leather goods or accessories) to clients and colleagues.
4. Assist with visual merchandising and window displays to ensure brand standards and seasonal concepts are executed consistently.
5. Participate in inventory management: receiving, stock reconciliation, replenishment and cycle counts.
6. Contribute to appointment management, event preparation and high-touch sales moments alongside senior sales staff.
7. Complete assigned training modules and performance reviews; translate learning into measurable sales and service behaviours.
8. Prepare concise sales and client reports for store management and escalate client feedback or service issues promptly.

1. Bachelor’s degree or equivalent in business, hospitality, fashion, luxury management or related field preferred; recent graduates and early‑career candidates considered.
2. Strong interpersonal skills with a demonstrated orientation to client service and relationship building.
3. Attention to detail and a keen visual sense for merchandising and presentation.
4. Reliable numeracy for cash handling and basic sales reporting.
5. Flexibility to work retail hours, including evenings and weekends, and to participate in a structured trainee schedule or rotations.

1. Clienteling and CRM practices
2. Point-of-sale (POS) systems and cash handling
3. Visual merchandising and window dressing
4. Stock control and inventory reconciliation
5. High-calibre customer service and sales techniques
6. Professional presentation and product demonstration

Entry-level role; typically 0–2 years of customer-facing experience in retail, luxury, hospitality or related service sectors. Internships, part-time retail work or trainee placements in luxury environments are advantageous.

Bachelor’s degree preferred; vocational diploma or equivalent practical retail experience accepted.

Richemont cultivates a culture that values artisanal excellence, brand stewardship and ongoing learning. Teams operate in a collaborative, client-focused environment where professional development and cross‑maison exposure are encouraged.