Richemont Project Manager Technical Support Intern

Richemont is a Swiss-based luxury goods holding company composed of several prestigious maisons across jewellery, watchmaking, leather goods and accessories. As an employer, the group emphasizes craftsmanship, heritage-led creativity and international retail and digital operations, offering cross-brand exposure and structured development for early-career talent.

1. Support project managers in planning, tracking and delivering technical projects across IT, retail systems or product-technology initiatives.
2. Prepare and maintain project documentation: status reports, timelines, risk logs and meeting minutes.
3. Coordinate cross-functional stakeholders and external vendors to ensure timely task completion and clear escalation paths.
4. Assist with user acceptance testing (UAT), reproduce and document technical issues, and follow through on remediation actions.
5. Maintain and update project tracking tools and dashboards to reflect accurate progress and KPIs.
6. Contribute to process-improvement initiatives and knowledge-base articles to streamline technical support workflows.
7. Provide day-to-day technical support for project-related queries and facilitate communication between business and technical teams.

1. Currently enrolled in or recently graduated from a Bachelor's or Master's program in Business, Project Management, Engineering, Information Technology or a related discipline.
2. Strong organisational skills with the ability to prioritise multiple tasks in a deadline-driven environment.
3. Excellent written and verbal communication; able to prepare clear reports and present concise updates to stakeholders.
4. Analytical mindset with attention to detail and a methodical approach to problem solving.
5. Demonstrable interest in technical project delivery and willingness to learn technical domains.
6. Availability to commit to the full internship period as required by the employer.

1. Microsoft Excel
2. Microsoft PowerPoint
3. Microsoft Teams
4. Google Workspace
5. Jira
6. Confluence
7. User acceptance testing (UAT)
8. Project tracking and reporting
9. Stakeholder communication
10. Basic SQL (desirable)

Internship-level: typically 0–2 years of relevant experience, with prior internships or coursework involving project coordination, IT support, or technical operations considered advantageous.

Enrolment in or recent completion of a Bachelor's or Master's degree in Business, Project Management, Engineering, Information Technology, or a related field.

Richemont fosters a collaborative, craftsmanship-focused environment that values heritage and meticulous quality. The group offers international exposure across maisons and a professional culture that supports structured learning, cross-disciplinary collaboration and respect for artisanal excellence.