Richemont HR Operations Coordinator

Richemont is a Swiss-based luxury goods holding company composed of renowned maisons across jewellery, watches, fashion and accessories. As a global luxury group, it combines heritage craftsmanship with international retail and wholesale operations, offering career opportunities that span product creation, client-facing retail and corporate support functions.

1. Manage day-to-day HR administration across the employee lifecycle, including onboarding, contract administration, changes in employment status and offboarding.
2. Maintain and update employee records and HR databases to ensure data accuracy and compliance with internal policy and applicable South African legislation.
3. Coordinate payroll inputs and liaise with payroll providers to ensure timely and accurate salary, benefits and statutory deductions.
4. Support HRIS administration and continuous improvement of HR processes, data flows and reporting routines.
5. Produce regular HR reports and metrics for People Partners and business managers; track headcount, leave, absenteeism and other operational KPIs.
6. Act as first point of contact for HR operational queries from employees and line managers, escalating complex employee relations issues to People Partners.
7. Ensure confidentiality of employee information and contribute to compliance initiatives (employment law, data protection).
8. Participate in HR projects and support implementation of policy, system roll-outs and local initiatives across retail and corporate sites.

1. Bachelor’s degree or diploma in Human Resources, Business Administration or related field.
2. Formal HR certification or coursework (e.g., national HR diploma or recognised professional qualification) preferred.
3. Demonstrable knowledge of South African labour legislation and data protection requirements.
4. Strong numerical literacy and experience producing HR reports and analyses.

1. HR administration
2. HRIS administration
3. Payroll coordination
4. Onboarding and offboarding
5. Employee records management
6. Reporting and HR metrics
7. Microsoft Excel
8. Microsoft Office
9. Confidentiality and data protection (POPIA)

Approximately 2–4 years of hands-on HR operations experience, ideally within retail, hospitality, luxury goods or multi-site corporate environments, with exposure to payroll processes and HRIS systems.

Bachelor’s degree or diploma in Human Resources, Business Administration or a related discipline; professional HR certification preferred.

Richemont cultivates a culture rooted in craftsmanship, heritage and meticulous attention to detail, balanced with international business rigour. Teams are typically collaborative and cross-disciplinary, with an emphasis on professional development and respect for the maisons’ creative and commercial heritage.