Richemont Client Advisor

Richemont is a leading Swiss luxury goods holding company comprising a portfolio of maisons across jewellery, watches, leather goods and writing instruments. The group champions artisanal craftsmanship, heritage-led design and a maison-driven model that balances entrepreneurial autonomy with the financial and strategic resources of a global luxury group.

1. Deliver exceptional, personalised client service and build long-term relationships through proactive clienteling and follow-up.
2. Achieve and exceed individual and boutique sales targets, contributing to local KPIs and seasonal objectives.
3. Maintain intimate product knowledge across relevant categories and convey the brand narrative with confidence and accuracy.
4. Ensure boutique presentation and visual merchandising meet maison standards; maintain a pristine selling environment.
5. Manage transactions, returns and after‑sales requests accurately using the point-of-sale system; assist with inventory control and stock replenishment.
6. Support boutique events, private viewings and VIP appointments; coordinate with the client relations and retail teams as required.

1. Professional, polished presentation with a customer-centric disposition appropriate to luxury retail.
2. Ability to work flexible retail hours, including weekends and evenings; readiness to participate in boutique events.
3. Legal right to work in South Korea and willingness to comply with local employment and compliance requirements.
4. High attention to detail and discretion when handling high-value merchandise and client information.

1. Clienteling and relationship management
2. Upselling, cross-selling and closing techniques
3. Retail visual merchandising and boutique standards
4. Point-of-sale and basic inventory control procedures
5. Strong interpersonal communication and negotiation skills

Typically 1–3 years of retail experience, preferably within luxury, premium fashion, jewellery or watch segments; demonstrable track record of meeting sales targets is an advantage.

High school diploma or equivalent; vocational training or a tertiary qualification in retail, fashion, hospitality or a related field is advantageous.

Richemont cultivates a maison-centred culture that values artisanal excellence, product authenticity and personalised client service. The organisation encourages professional development within a collaborative environment where heritage and innovation coexist.