Richemont Client Advisor

Richemont is a distinguished leader in the luxury goods industry, renowned for its prestigious portfolio of luxury brands, including IWC Schaffhausen. As a part of Richemont, IWC Schaffhausen upholds a legacy of exquisite craftsmanship and innovative design, offering employees the opportunity to work within a dynamic and prestigious environment that values heritage and creativity.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
2. Develop and maintain strong client relationships to foster brand loyalty and repeat business.
3. Achieve and exceed sales targets through effective product presentation and upselling techniques.
4. Stay informed about the latest product offerings and industry trends to provide knowledgeable recommendations.
5. Assist in visual merchandising and maintaining the aesthetic of the boutique.
6. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Proven track record of achieving sales targets and building client relationships.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Fluency in Korean and proficiency in English.

A minimum of 2 years of experience in luxury retail or a related field is required.

A high school diploma or equivalent is required; a degree in a related field is preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Richemont fosters a culture of excellence and innovation, encouraging employees to develop their skills and grow within the company. The workplace is characterized by a commitment to quality, collaboration, and a shared passion for luxury craftsmanship.