Richemont Client Advisor

Richemont, a distinguished leader in the luxury goods sector, is renowned for its portfolio of prestigious maisons, including IWC Schaffhausen. As an employer, Richemont offers a dynamic and inclusive environment where innovation and tradition converge to create exceptional experiences. The company is committed to fostering talent and providing opportunities for professional growth within its global network.

1. Provide exceptional customer service and personalized advice to clients.
2. Develop and maintain strong client relationships to drive sales.
3. Demonstrate in-depth knowledge of IWC products and brand heritage.
4. Assist in visual merchandising and maintaining store presentation standards.
5. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in luxury retail or customer service.
2. Proficiency in Korean and English.
3. Strong interpersonal and communication skills.
4. Ability to work in a fast-paced environment.

1. Customer service excellence
2. Sales and relationship management
3. Product knowledge
4. Communication skills
5. Problem-solving abilities

A minimum of 2 years of experience in luxury retail or a related field is required.

A high school diploma or equivalent is required; a degree in a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Richemont fosters a culture of excellence, collaboration, and innovation. The company values diversity and inclusivity, encouraging employees to bring their unique perspectives to the workplace. With a focus on sustainability and craftsmanship, Richemont is committed to creating a positive impact on society and the environment.