Richemont Client Advisor

Munich • Germany

Sunday, March 1, 2026

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious portfolio of brands. As an employer, Richemont offers a dynamic and inclusive environment that fosters innovation and excellence. The company is committed to nurturing talent and providing opportunities for professional growth within the luxury industry.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
2. Assist clients in selecting products that meet their needs and preferences, while promoting brand loyalty.
3. Maintain a comprehensive understanding of the brand's product offerings and heritage.
4. Handle customer inquiries and resolve any issues with professionalism and efficiency.
5. Collaborate with team members to achieve sales targets and contribute to store success.
6. Participate in training sessions to enhance product knowledge and sales techniques.

1. Fluency in German and English is essential.
2. Previous experience in luxury retail or a customer-facing role is preferred.
3. Strong understanding of luxury goods and market trends.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain relationships with clients.
3. Strong sales acumen and negotiation skills.
4. Attention to detail and high level of organization.

A minimum of 2 years of experience in a customer service or sales role, preferably within the luxury sector.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Richemont prides itself on a culture of excellence and innovation, where employees are encouraged to bring their unique perspectives and ideas. The company values diversity and inclusivity, fostering an environment where everyone can thrive and contribute to the brand's legacy.