Richemont Client Adviser

Richemont is a renowned luxury goods holding company, known for its prestigious portfolio of brands specializing in jewelry, watches, and fashion. As a leader in the luxury industry, Richemont offers a dynamic and sophisticated work environment, fostering innovation and excellence.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable experience.
2. Maintain in-depth knowledge of IWC products and brand heritage to effectively communicate with clients.
3. Achieve sales targets and contribute to the overall success of the boutique.
4. Build and maintain strong client relationships to encourage repeat business and customer loyalty.
5. Assist in visual merchandising and ensure the boutique is well-presented at all times.

1. Previous experience in luxury retail or a related field.
2. Strong understanding of the luxury market and customer service excellence.
3. Ability to meet sales targets and work in a fast-paced environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in Japanese and English.
3. Strong sales and negotiation skills.
4. Attention to detail and a passion for luxury goods.

At least 2 years of experience in luxury retail or a similar customer-facing role.

Bachelor's degree in Business, Marketing, or a related field preferred.

Richemont cultivates a culture of luxury and refinement, where employees are encouraged to innovate and excel. The company values diversity and offers opportunities for growth within its prestigious brands.